What We Offer
Concierge Recovery Services
Every service we offer is designed around one goal: closing the gap between hospital discharge and full, confident recovery — for patients, families, and the providers who refer them.
Post-Discharge Monitoring
Daily clinical oversight during your most critical recovery window
The first two to four weeks after surgery are when complications most often arise — and when patients are most likely to feel lost without hospital support. Our clinical team provides structured daily check-ins, tracks your symptoms and vitals, and monitors your wound healing progress so that any concern is caught and addressed before it becomes a crisis.
- Daily symptom and vital sign tracking
- Wound healing assessment and documentation
- Early complication detection and escalation
- Direct communication with your surgical team
- Structured recovery milestone tracking
Medication & Wound Care Coordination
Clear protocols so nothing is missed, misunderstood, or mismanaged
Post-surgical medication regimens are complex — multiple prescriptions, precise timing, potential interactions, and wound care routines that change week by week. Errors in this phase are among the most common causes of readmission. We create personalized, easy-to-follow schedules, coordinate pharmacy refills, and walk patients and caregivers through every wound care step with clinical precision.
- Personalized medication schedule creation
- Pharmacy coordination and refill management
- Step-by-step wound care instruction and oversight
- Medication interaction monitoring
- Dressing change guidance and supply coordination
Caregiver Support & Education
Reducing caregiver stress so families can focus on healing
Family caregivers are the unsung heroes of post-surgical recovery — and the most underserved. They're handed a stack of discharge papers and expected to manage clinical care at home with little training and no backup. We change that. Our team provides hands-on caregiver education, 24/7 access to clinical guidance, and the emotional support that makes the difference between a caregiver who's overwhelmed and one who's confident.
- Personalized caregiver training sessions
- 24/7 clinical support hotline
- Emotional support and stress management resources
- Clear escalation protocols for emergencies
- Regular caregiver check-ins and progress updates
Surgeon Communication Liaison
Bridging the gap between patient and surgical team
Surgeons can't be available around the clock — but their patients need clinical guidance that is. We serve as the professional bridge between your recovery at home and your surgical team's office, documenting your progress, flagging concerns that warrant attention, and ensuring every follow-up appointment is informed, efficient, and productive. Providers trust us to communicate clearly and escalate appropriately.
- Structured progress documentation for surgical team
- Timely escalation of clinical concerns
- Follow-up appointment preparation and coordination
- Post-visit care plan updates
- Continuity of care across the recovery timeline
Care Packages
Choose Your Level of Support
Whether you need focused monitoring or full concierge coordination, we have a care level that fits your recovery.
Essential
Core monitoring and guidance
- Daily check-in calls
- Symptom tracking
- Medication schedule
- Wound care guidance
- Business-hours support
Comprehensive
Full recovery coordination
- Everything in Essential
- 24/7 clinical support
- Caregiver training sessions
- Surgeon communication
- Follow-up coordination
Concierge
White-glove care management
- Everything in Comprehensive
- Dedicated care coordinator
- In-home clinical visits
- Pharmacy delivery coordination
- Specialist referral management
Why MyPostOpCare
The Difference Concierge Care Makes
24/7 Clinical Access
Recovery does not follow business hours. Our clinical team is available around the clock — so patients and caregivers always have expert support when they need it most.
Outcome Protection
Your surgeon's work deserves to be protected. We monitor for early warning signs, ensure compliance with post-op protocols, and communicate proactively with the surgical team.
Whole-Family Support
Recovery affects the entire household. We support not just the patient but the caregivers, family members, and loved ones who carry the weight of home-based care.
Common Questions
Frequently Asked Questions
How quickly can care begin after discharge?
We can typically begin monitoring and support within 24 hours of hospital discharge. For planned procedures, we recommend scheduling your assessment before surgery so your care plan is ready the day you go home.
Is MyPostOpCare covered by insurance?
Coverage varies by plan. We work with patients to understand their benefits and provide documentation to support insurance claims. Many patients find the cost is offset by avoiding costly ER visits or readmissions.
Do I need a referral from my surgeon?
No referral is required to get started. However, many of our patients are referred directly by their surgical team, and we work closely with providers who partner with us to extend their standard of care.
What types of surgery do you support?
We support recovery from a wide range of procedures including orthopedic (joint replacement, spine), cardiac, abdominal, bariatric, and general surgery. Contact us to discuss your specific situation.
How does the 24/7 support work?
Our clinical team is available around the clock via phone and secure messaging. For urgent concerns, you will always reach a qualified clinician — not a call center.
Ready to Start Your Recovery?
Book a recovery assessment today and receive your personalized care plan within 24 hours.